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Nemeow DocsAccount & security
ACCOUNT & SECURITY

Use one account to continue projects securely

The account synchronizes projects, knowledge spaces and profile settings. The account center exposes the stable User ID, profile controls and available security options.

Updated August 2026Account & support

Sign-in methods

The Global site currently keeps username and password sign-in available for existing users while new account registration is paused. SMS and WeChat are not Global sign-in methods; registration and additional methods appear only after they are available and configured for this market.

Data is shared only when credentials belong to the same account. Avoid creating duplicate accounts for the same person.

Stable User ID

Every account has a short, unique and stable User ID that can be copied from the account center. Use it when support needs to identify account ownership or investigate data and sign-in problems. Never send a password or verification code.

Profile and sign-in details

Use the account center to update the display name and avatar. Only sign-in methods enabled for the Global market are shown; unavailable phone verification is not presented as an active account option.

Credits, entitlements and AI usage

An eligible new account can receive 1,000 reward credits for its first verified identity and another 1,000 for a second Global-approved identity channel during the first 30 days. Each reward expires 30 days after grant and is consumed before permanent purchased credits. A second channel is not currently available in Global. The service ledger records reservations, settlements, failed-task releases, expiry and purchase events; insufficient balance rejects a request before work starts.

Free uses Lite and allows 3 editor messages per UTC calendar day. Standard and Professional use the same one-time, non-renewing 30-day entitlement model and Lite/Pro policies as CN, but Global purchasing remains disabled because no approved provider or market prices are configured. When purchasing becomes available, renewal opens during the final seven days; consecutive purchases each add 30 days after the queued end date, and a different tier begins only at its scheduled boundary. Free limits return only when no later access period is queued; Pro and every public project link then pause immediately, and the same links return when paid access becomes active again.

Image generation uses the Pro capability and settles from actual successful 1024×1024 output images at 23 credits each. Failed or non-conforming images are not charged. The image provider does not report text tokens, so the ledger does not invent input or output tokens for image usage.

Daily counts determine whether an action can start; credits determine its settlement cost. The account page is authoritative for plan state, credit batches, ledger, orders, capacity and payment availability. For current rates and settlement rules, review the Terms of Service.

Data and account security

  • Use a unique password that is not shared with other services.
  • Never disclose passwords, verification codes or secret keys.
  • Sign out after using a shared device.
  • Use the account center to request an export or account deletion.

Privacy, data-rights and contact links are available in the site footer and Support.